1. What is Rg wallet?
Rg wallet is a fast and secure payment tool, making it easy to stay up-to-date with all your account transactions.
2. What are the advantages of using Rg wallet
3. Is there anything I need to do when I first enter my Rg Wallet account?
Yes. In order to ensure the security of your account, you must set up your secure transaction password first.
4. What can I do when I foRget my transaction password, or need to reset my transaction password?
a. Reset Transaction Password
5. Can my order refund be issued directly into my Rg Wallet?
Yes. If you receive a payment refund, you may request to have the refund issued into your Rg wallet. The new balance of your Rg wallet can then be used for shopping other items.
6. What advantage is there in requesting refunds to be issued into my Rg wallet?
If you choose to receive refunds into your Rg wallet, you will earn 5 times refunds amount of R points. This allows you to save even more money in future orders. For example, if you receive a $10 refund, you will earn 50 R Points.
7. How can I check the information of individual transactions in my Rg Wallet?
Every transaction operation will be conveniently recorded in your Rg Wallet on the "Transaction Record" page. This shows all the corresponding information related to that transaction for your convenience.
8. How do I access my Rg Wallet?
9.How to use my Rg Wallet?
Type 1 - I have enough Rg wallet to pay the entire new order
10.Can I get my Rg Wallet refunded?
Yes. Please kindly contact support center to get a refund for the Balance of Rg Wallet
Note: Refunds will be issued to Paypal within 3-7 days business days.
Refunds will be issued to Credit Card within 3-15 days business days.