Need more help? Here is how to get in touch. Contact Us

Contact Us

Hello, welcome to ROSEGAL. If you have any questions, please feel free to contact our  Support Center. We will be happy to serve you better.

How can we help you today?

  • Pre_sale
  • Account
  • Payments & Tax
  • Order
  • Returns & Exchange
  • Facebook Messenger
  • Submit a Ticket
  • Live Chat
  • Call Us

Phone Service

+1 360-857-6001

+001 360-857-6001 (For Other Customers)

For all customers, please note that our phonelines are available Monday to Sunday 10.a.m.-19.p.m. Eastern Standard Time.

Due to peak season ROSEGAL is experiencing a high volume of calls at the moment and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call. During peak times, it may take up to 10-15 minutes to reach us. For any aftersales questions ( order tracking , returns and refund ) please kindly submit a ticket here. We will respond within 1 business day except public holidays.

Email Address: support@rosegal.com

Company name

Lomeway E-Commerce (Luxembourg) Limited

Address

29 Boulevard Prince Henri 1724 Luxembourg  (Note: To return a package, please contact our Customer Service for a return address. Please do not use this address directly as it is not for returning service.)