By   Erin Jan-10/2015 08:01:38
Q: Where does the length of the dress start? From the shoulders or from the bust?
A: Hi, it's from the shoulder.
By Daina Jul-25/2014 04:07:07
Q: Hi, in the measurements it says that the bust for the dress is 76-94CM and the waist is 50-80CM. Why are the ranges for these so broad? Does this mean that they are somehow adjustable or that if I am closer to the smaller end of the range the dress will be loose? Thank you.
A: Thank you so much for your inquiry. Please kindly note that this item is stretchy so the range of the item is broad.
By Hannah Jun-02/2014 09:06:55
Q: What size is the dress as it won't allow me to choose? Thank you
A: Many thanks for your recent inquiry. One size is no additional size. I recommend you to refer to the specific measurements in the size chart for more detailed information to determine if the size is suitable. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
By Ana Jun-02/2014 04:06:15
Q: Quisiera saber el costo en pesos argentinos y el tiempo que demora en ser entregado el producto en Capital Federal
A: Many thanks for your recent inquiry. We send package all over the world, it is home delivery. Delivery cost depends on the shipping method(frat rate shipping is free shipping) that is selected and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The estimate shipping cost and total amount will be displayed for each shipping method. Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 2-7 business days to arrange shipment of orders except the ships in 24 hrs items. The exact delivery time depends on the shipping method you choose. 1) Fast Shipping: Around 3-7 business days to arrive. 2) Standard Shipping: Between 6-8 business days&nb
By   Cindy May-30/2014 07:05:07
Q: Hi there, May I know how long it takes shipping to Malaysia? Thank you.
A: Many thanks for your recent inquiry. We send package all over the world, it is home delivery. Total Delivery Time = Processing Time + Packaging Time + Shipping Time We generally require between 2-7 business days to arrange shipment of orders except the ships in 24 hrs items. The exact delivery time depends on the shipping method you choose. 1) Fast Shipping: Around 3-7 business days to arrive. 2) Standard Shipping: Between 6-8 business days to be delivered. 3) Flat Rate Shipping: Between 7-25 business days to ship to the destination.
By Rosie May-29/2014 08:05:30
Q: what does it mean by one size? what is that size?
A: Many thanks for your recent inquiry. One size is no additional size. I recommend you to refer to the specific measurements in the size chart for more detailed information to determine if the size is suitable. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
By Yessica May-15/2014 12:05:56
Q: cuanto tengo que ordenar para que me puedan enviar las cosas?
A: Thanks for your inquiry. Yes, you have to order them first. 1. First, sign in the account you register on our website. 2. Add the items you want to the shopping cart, and then choose the delivered country, shipping cost will appear. 3. Then click check out button. Do it step by step. You will find different shipping options and payment information there. Simply choose the ones that match your requirements. You will see the account details. 4. Fill in your own information. Then click “place your order button” You can pay for order by PayPal and credit card via PayPal. If the total amount less than 100usd, We do not accept payment by western union and bank transfer.
By larisa ionela May-08/2014 01:05:06
Q: I received the order ZZ1404020226096593 but the shirts are small for my.I want to know if I can return
A: Thanks for your inquiry. For your problem, you can send an email to our Support Center. We will reply your email within 24hours and help you solve all the problems. The link is: http://support.rosegal.com/
By   cella May-08/2014 12:05:55
Q: would this dress be considered medium, large or extra large?
A: Many thanks for your recent inquiry. One size or free size is no additional size. I recommend you to refer to the specific measurements in the size chart for more detailed information to determine if the size is suitable. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
By Ailen Apr-16/2014 07:04:51
Q: el precio esta en dolares? y cuales son las formas para pagar? y si llegan a Mendoza Argentina los pedidos
A: Thank you for your inquiry,we ship to Argentina. The price shown in us dollars and we only accept payment in us dollars. You can pay for order by PayPal and credit card via PayPal. If the total amount less than 100usd, We do not accept payment by western union and bank transfer.
By natalee scott Apr-15/2014 10:04:37
Q: How does it fit? It says its one size but that can mean a lot, i'm a bigger woman and need a bigger size
A: Thanks for asking about the item. Our sizes based on Asian sizes. One size means clothing is no additional size. We offer you the measurements exactly like size chart. For your reference, please note that 1 inch= 2.54cm. I recommend referring to the specific measurements in the size chart for more detailed information to determine if the size is suitable.
By Jayne Apr-15/2014 09:04:46
Q: Hi Will you post to the UK?
A: Many thanks for your recent inquiry. We make deliveries in UK.
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